The Technical and Vocational Training Corporation (TVTC) is the government authority in Saudi Arabia responsible for technical and vocational training. It plays a key role in developing skilled Saudi nationals in line with the country’s workforce needs and Vision 2030 goals.

Housekeeping Training Level 2

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Course Overview

Housekeeping Training – Level 2 is an advanced course designed for learners who already understand the basics of housekeeping and want to improve their professional skills. This course focuses on quality checking, linen and uniform management, and cleaning of hotel public areas.

Participants will learn how to inspect guest rooms and bathrooms professionally, understand the services offered by the housekeeping department, and improve cleaning standards in real hospitality environments.

Key Takeaways

By the end of this course, participants will be able to:

  • Understand the full scope of the housekeeping department
  • Learn how to check hotel rooms and bathrooms professionally
  • Understand linen and uniform management procedures
  • Learn how to maintain quality standards in guest rooms
  • Understand how to clean and maintain hotel public areas
  • Improve inspection and supervision skills in housekeeping

Course Outline

1. Scope of the Housekeeping Department +
This section explains the full scope of housekeeping operations in a hotel. Participants will understand how the housekeeping department works with other departments such as front office, food and beverage, and maintenance.
2. Housekeeping Services in Hotels +
Learners will understand the different services provided by the housekeeping department to support guest comfort and satisfaction. This includes room servicing, linen handling, and maintaining cleanliness in all guest areas.
3. Linen and Uniform Management +
This module focuses on how hotel linen and staff uniforms are stored, cleaned, and issued. Participants will understand how proper linen management helps maintain hygiene standards and professional appearance.
4. Checking Hotel Bedrooms After Cleaning +
Participants will learn how to inspect hotel rooms after cleaning to ensure they meet hospitality standards. This section focuses on attention to detail and how to ensure customer satisfaction through proper room inspection.
5. Checking Bathrooms and Toilets After Cleaning +
This section explains how to perform a final inspection of bathrooms and toilets. Participants will learn how to check cleanliness, hygiene, and presentation to ensure professional standards are maintained.
6. Cleaning and Maintaining Public Areas +
Learners will understand how to clean and maintain hotel public areas such as corridors, reception areas, and common spaces. This section focuses on correct cleaning procedures and maintaining a clean and welcoming environment for guests.
7. Practical Demonstration and Final Assessment +
The course concludes with a practical assessment where participants demonstrate their ability to inspect rooms, manage linen, and clean public areas professionally.

Who Should Attend?

This course is ideal for:

  • Housekeeping staff with basic experience
  • Room attendants who want to improve their skills
  • Housekeeping supervisors (entry level)
  • Cleaning staff working in hotels or hospitality environments
  • Learners who have completed Housekeeping Level 1
Categories: Hospitality
Duration: 15 Hours
Mode: In-Class/LMS
Certificate Validity: 2 Years

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