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Highfield International is a leading UK-based awarding organization that provides internationally recognized qualifications in compliance, safety, and workplace skills. It is widely accepted across the GCC, including Saudi Arabia, for regulated and professional training programs.
Highfield Level 2 International Award in Barista Skills
Course Overview
By the end of this course, participants will be able to:
- Understand the history and origin of coffee and tea
- Learn different brewing methods and preparation techniques
- Understand how to use espresso machines and grinders
- Learn how to prepare and serve a variety of coffee and tea drinks
- Understand the importance of cleaning and maintaining equipment
- Develop basic customer service skills for beverage service
Key Takeaways
By the end of this course, participants will be able to:
- Understand how Legionella bacteria develop in water systems
- Learn hot and cold-water testing and monitoring methods
- Understand legal and medical responsibilities
- Learn flushing and temperature control procedures
- Understand risk systems and preventive measures
- Learn the importance of documentation and record keeping
Course Outline
Introduction to Driver Safety Coaching
Understanding the purpose of coaching in driver training and development.
Local Traffic Laws and Driver Responsibilities
Understanding traffic regulations and driver safety responsibilities.
Systematic Driving Skills
Learning advanced driving techniques including the IPSGA system.
Coaching and Facilitation Skills
Understanding coaching techniques and client-centred learning methods.
GROW Coaching Model
Learning how to apply the Goal, Reality, Options, and Way Forward coaching method.
Driver Risk Assessment and Profiling
Understanding driver behaviour and how to identify risk factors.
Practical Driver Training Session
Hands-on driving assessment and practical coaching sessions.
Reflective Practice and Development Planning
Learning how to improve driver performance through reflective coaching.
Who Should Attend?
This course is ideal for:
- Maintenance staff
- Facility management teams
- Health and safety officers
- Building supervisors
- Water system operators
- Anyone responsible for workplace water safety
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