The Technical and Vocational Training Corporation (TVTC) is the government authority in Saudi Arabia responsible for technical and vocational training. It plays a key role in developing skilled Saudi nationals in line with the country’s workforce needs and Vision 2030 goals.

Restaurant and Bar Service Level 2

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Course Overview

Restaurant and Bar Service – Level 2 is an advanced training course designed for learners who already understand the basics of food and beverage service and want to improve their beverage service and bar operations skills.

This course introduces participants to different beverage service styles, the characteristics of hot and cold drinks, how to prepare a bar for service, and how to serve customers professionally while following hygiene and safety standards.

Key Takeaways

By the end of this course, participants will be able to:

  • Understand different beverage service styles and standards
  • Learn about hot and cold beverages and their characteristics
  • Understand how to prepare a bar for service
  • Serve drinks professionally and correctly
  • Follow health, safety, and hygiene requirements
  • Learn how to maintain bar and service areas after service

Course Outline

1. Beverage Service Styles and Hospitality Operations +
This section introduces learners to different beverage service operations such as restaurants, cafés, lounges, hotels, and bar environments. Participants will understand the different service styles and standards required in professional hospitality environments.
2. Types of Hot and Cold Beverages +
Learners will understand the different types of beverages served in hospitality settings. This includes coffee, tea, cold beverages, and other drinks. The section focuses on the characteristics of beverages and how they should be prepared and served.
3. Understanding Alcoholic and Non-Alcoholic Beverages +
This module explains the different types of alcoholic and non-alcoholic beverages and their basic characteristics. Participants will understand how beverage knowledge helps improve customer service and confidence while serving guests.
4. Preparing the Bar for Service +
This section focuses on how to prepare the bar before service begins. Participants will learn how to clean and store glassware, prepare service areas, and ensure the bar is ready for professional service.
5. Serving Customers in Line with Service Standards +
Learners will understand how to greet customers professionally, provide accurate information about beverages, and serve drinks correctly. This section focuses on professionalism, communication, and service standards.
6. Dispensing and Serving Drinks Correctly +
Participants will learn how to serve beverages using the correct techniques, measurements, and presentation standards. This module focuses on accuracy, hygiene, and professional service skills.
7. Clearing Bar and Service Areas After Service +
This section explains how to store beverages correctly, clean service areas, and maintain hygiene standards after service. Participants will understand how proper cleaning and organisation improve efficiency and service quality.
8. Practical Demonstration and Final Assessment +
The course concludes with practical demonstrations and assessments to ensure participants understand the essential skills required for professional restaurant and bar service.

Who Should Attend?

This course is ideal for:

  • Waiters and waitresses with basic experience
  • Bar service staff
  • Hospitality employees working in restaurants or cafés
  • Learners who have completed Restaurant and Bar Service Level 1
  • Anyone who wants to improve beverage service skills
Categories: Hospitality
Duration: 15 Hours
Mode: In-Class/LMS
Certificate Validity: 2 Years

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