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The Highfield Level 4 Award in Managing Food Safety in Catering (RQF) is designed for managers, supervisors, and team leaders working in the catering and hospitality industry.
The Highfield Level 4 International Award in HACCP Management for Catering (awarded by Highfield Qualifications) is designed for individuals working at a management or supervisory level in catering and food retail environments.
The Person in Charge (PIC) – Food Safety course is designed to equip supervisors, managers, and responsible persons with the knowledge and practical skills required to ensure food safety compliance in food businesses.
Hospitality Training Course for VIP Serving Staff is a professional training program designed to help serving staff deliver high-quality service in VIP and corporate environments.
Housekeeping Training – Level 1 is a practical course designed to help learners understand the role of the housekeeping department and develop the basic skills required to clean and service hotel rooms, bathrooms, and public areas.
Housekeeping Training – Level 2 is an advanced course designed for learners who already understand the basics of housekeeping and want to improve their professional skills. This course focuses on quality checking, linen and uniform management, and cleaning of hotel public areas.
The Infection Prevention and Control (IPC) – Awareness Course provides essential knowledge on how infections spread and how they can be prevented in healthcare, laboratory, and community environments.
Restaurant and Bar Service – Level 1 is a practical training course designed to introduce learners to the fundamentals of food and beverage service in hospitality environments. This course helps participants understand different service styles, how to prepare a restaurant before service, how to serve customers professionally, and how to clear dining areas after service.
Restaurant and Bar Service – Level 2 is an advanced training course designed for learners who already understand the basics of food and beverage service and want to improve their beverage service and bar operations skills.
Communication Skills for Hotel & Restaurant Staff is a practical training program designed to help hospitality employees communicate confidently and professionally with guests.
Customer Service Skills for Front Desk & Reception Staff is a practical one-day training program designed to help front-facing employees deliver excellent customer service and create a positive first impression.
The Customer Service Skills Training program is designed to help participants understand the key principles and techniques required to deliver excellent customer service in professional environments.
